Privacy Policy

Effective date: November 15, 2023

Kalo (“we”, “our”, or “us”) knows you care about how your personal information is used and shared. We take your privacy seriously. This Privacy Policy explains how we collect, use, and share information about you when you use our services (“Services”).

By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined below and consent to the collection, use, and sharing of your information as described.

Please note that your use of Kalo’s Services is also governed by our Terms of Use, which incorporates this Privacy Policy. Any terms not defined here are defined in the Terms of Use.

1. What This Privacy Policy Covers

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") collected through your use of the Services. It does not apply to practices of companies we do not own or control, or to individuals not managed by us.

We use this information to provide, personalize, and improve our Services; enable user accounts; fulfill requests; communicate with users; and analyze usage patterns. In some cases, we may share Personal Information with third parties, as described below.

We do not knowingly collect or solicit personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, contact us at support@joinkalo.com.

2. Changes to This Privacy Policy

We may update this Privacy Policy as our Services evolve. We will notify you of material changes via the website, email, or other means. Continued use of the Services after changes are posted means you accept the revised Privacy Policy.

3. Information We Collect

A. Information You Provide

We collect information you provide during registration or use of the Services, including:

We may import content from linked third-party accounts. We may also use your contact information to communicate with you. You can opt out of promotional communications by contacting support@joinkalo.com.

B. Information Collected Automatically

When you interact with the Services, we collect:

Cookies allow us to recognize your device and analyze user behavior. You may disable cookies via your browser, though some features may not function properly. Advertisers may also set cookies or use web beacons via the Services.

4. How We Use and Share Personal Information

A. Sharing Practices

We do not rent or sell your Personal Information in personally identifiable form to third parties.

We may share de-identified or aggregate data with partners for research or product improvement purposes, never in a way that identifies you.

B. Advertisers

We allow advertisers to target demographic segments using non-identifiable data. For example, we may allow an advertiser to show an ad to users in San Francisco, without revealing your identity.

We may also use “web beacons” to help advertisers measure engagement and deliver targeted ads on third-party sites.

C. Affiliated Businesses

In some cases, businesses affiliated with Kalo may offer products or services through our Services. We may share your information with them only as needed for the relevant transaction. These businesses have their own privacy policies, which we do not control.

D. Agents

We employ other companies to perform tasks (e.g., payment processing). They may access your Personal Information only as necessary to provide those services on our behalf.

E. User Profiles and Submissions

Certain profile data (name, location, uploaded media) may be visible to other users. Your privacy settings control what is shared. Content disclosed publicly (e.g., in guest lists or messages) may be collected and used by others.

F. Business Transfers

We may share or transfer user information in connection with a business transaction (e.g., sale, merger, bankruptcy).

G. Legal Obligations

We reserve the right to access and disclose user information as needed to comply with legal obligations, enforce our Terms of Use, or protect the rights and safety of Kalo and others.

5. Security

We take reasonable measures to protect your Personal Information. However, no system is completely secure. Unauthorized access, hardware/software failures, or other factors may compromise security at any time.

6. Access to Your Personal Information

You may request access, edits, or deletion of the following information by contacting support@joinkalo.com:

We may retain certain information even after deletion for backup or legal compliance. We may also continue using de-identified or aggregated data.

7. California Residents

Under California Civil Code Sections 1798.83–1798.84, residents may request that we do not disclose Personal Information to third parties for their direct marketing purposes. To submit such a request, email support@joinkalo.com.

8. Your Choices

You may choose not to provide certain information, though this may limit your use of the Services. You can request edits or deletion of your information, though we may retain data for compliance purposes.

We may continue using de-identified or aggregated data in a non-personal form.

9. Contact Us

If you have questions or concerns about this Privacy Policy, email us at support@joinkalo.com.

10. Third-Party Marketing Disclaimer

Kalo will never sell or share your Personal Information with third parties for their direct marketing purposes. We are committed to maintaining your trust by ensuring your data is not used for commercial advertising without your explicit consent.